• The Power of Collateral Design
    09/11/16 Design

    The Power of Collateral Design

    In the early to mid 1960’s, the concept of “Corporate Identity” hit the mainstream across the world, and the job of graphic designers became inexorably linked with this concept. Pioneers like Saul Bass, Paul Rand and Massimo Vignelli led a movement to develop visual identity systems which helped large companies communicate to consumers on a level never before conceptualized. Identity systems allow companies to sell not just a product or a service, but a personality and system of values that corresponds with the purveyor of the product or service. A brand becomes an extension of the product, it adds value and validity to the purchasing experience for the customer.

    Back in the 1960’s, corporate identity was generally reserved for large corporations, like Coca-Cola, IBM, or American Airlines. As the business world has expanded throughout the 20th and 21st centuries and graphic design has become more and more accessible to the average business person, brand identity systems have evolved into a necessity in the modern marketplace. The unfortunate drawback of this rapid expansion, however, has been a sincere lack of understanding as to what a “brand identity” really means, or how to execute this properly.

    So lets take a step back to examine the working definition of “brand identity”. In my personal experience as a contract graphic designer working with small businesses, it is astounding how many seasoned business owners and marketing professionals seem to still be operating under the assumption that “branding” is a term synonymous with “logo design.” Many clients will ask us for a logo design, thinking that that means when it is finished they will have a “brand.” One of my greatest challenges as a designer in a small creative agency has been helping our clients understand the difference between a logo design and a brand. A logo, to be certain, is a cornerstone of a brand identity. It is often the first peice of the puzzle created to develop this identity. A logo design can determine quite a lot about a brand. It can help anchor visual brand decisions which influence the overall look and feel of items which correspond with the brand, such as fonts, colors, and an overall visual vibe. But the logo doesn’t simply determine these features. Rather, the look of a completed logo should be a self reflexive piece of design which is built by translating the key personality traits and values of the brand and how the brand wishes to be perceived in the marketplace into a visual representation, which then drives the other elements which support it such as the colors and font choices.  Yes, a logo is a cornerstone of a brand, but a brand first be self-aware enough to allow the logo to be born.

    Now we have come to a point in the discussion where many independent businesses, such as my clients, get lost. Our clients say: “So I have a logo. That means I was self aware enough to choose the right one for me, and I have colors and fonts, so that means I have a brand, right?” A stock logo website would tell our clients: “Yes, this is all you need. You’re done. Go forth an conquer!” But let us consider, if you will, what one does with a logo. Where does it go? Our client might say “On a business card” or “On my website.” And those answers are, of course correct. But what do those things look like? Do they communicate the same personality and values that your logo does if not designed in the same self-aware manner as your logo?

    Imagine, if you will, you’ve just seen an absolutely stunning logo in the sidebar of a google search. This company is precisely what you are looking for,  as their name and logo and services listed in the google search seem to suggest. Yet when you navigate to their website, it is nearly blank. It utilizes the same colors and fonts as the logo to be certain, but it has no visual design, no animations or interactions, and no hierarchy of information. The text is simply in one large text block in the center of the page with some pictures below it. The logo floats alone in the top left corner of the page (or hidden in the bottom), beautiful independently, but ultimately ineffectual. 

    Sprint press is a wonderful company, but their website does not support their brand identity at all

    Sprint press is a wonderful company, but their website does not support their brand identity at all

    Would you stay on the site? Most people would answer no, they would leave and seek a competitor, whose brand was pleasant to interact with and provided you with the information you were seeking in a pleasant and visually pleasing way. This is an example of why a logo is NOT a brand identity.  A visual brand identity, instead, is anchored by both its logo, verbal rhetoric, and by its collateral elements.

    Collateral are items like a company’s website, business cards, or packaging, which are the point at which customers directly interact with the brand. A customer does not interact with a logo alone, rather, they interact with objects generated by the brand in either a digital or physical space. Properly executed collateral design, therefor, should expand upon the design principals set down by the logo design, and establish a modality by which the brand both visually and verbally communicates its prime directive to their customers. 

    The most powerful brand collateral evolves with the brand and the marketplace. The design of the collateral may shift to incorporate new elements, new trends, even new services offered by the brand, but ultimately upholds the design principals and brand personality. It allows the brand to adapt, and remain consistent simultaneously. The most successful brands, historically, are ones which are able to achieve this flexibility by way of their well designed brand collateral.

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  • What’s in a Logo?
    29/01/16 Design

    What’s in a Logo?

    Let me be the first to admit that you don’t need a great logo to have a successful business. Although if you asked me to name a super successful company with a terrible logo off the top of my head, I’d be stumped. I’ll try and think of one as I’m writing. Anyways, the point is that a logo isn’t what makes a company great, it’s the people behind the company. But a company, particularly a public facing company, has to have a great logo in order to represent themselves powerfully and sincerely in an ever-expanding globalized marketplace.

    Let me break it down for you (and no, I’m not gonna drop a sick beat). A logo may just look like a simple little symbol that goes on the backs of business cards and in the top left corners of webpages. But a logo says a lot more than the name of your company. Unless you’re American Apparel, in which case your logo just says that you have no soul (told you I’d think of a successful company with a lame logo). A well designed logo summarizes the very essence of what makes your company unique. It breaks down all of your company’s strategies, services, products, philosophies, target demographics, and goals into their very essential pieces, which are then graphically represented utilizing colors, typefaces, and very basic shapes. This is why logo design is often confused with “Branding”. While a logo is one of the cornerstones of a brand identity, a brand is more of a general term for describing all of the aforementioned business components and how these are represented in both physical materials and company practices. But I digress. The purpose of this long-winded explanation is this: an excellent logo is an accurate visual manifestation of the very essence in a symbol which is concise enough to be displayed on a space 2in wide, but is of high enough quality, elegance and sophistication to be able to be displayed on a billboard or on top of a skyscraper for (hopefully) many generations.


    In a world of increasingly visual thinkers, where information moves at the speed of light and consumers generally glean the majority of their impression of a company or marketing message in a matter of seconds, it is of paramount importance that your logo is well designed. A properly designed logo must communicate your most important brand values to your target consumer in just fractions of a second, in a manner which is clear and intelligible, unique and compelling, and yet hip and modern enough to fit in with the overall market. Remember folks, an out of date logo can be just as detrimental to a brand as a poorly designed one.

    As a graphic designer, it is my job (and my greatest honor) to work closely with clients to craft great logos which become the cornerstones for successful companies with strong brand identities. Whether you are looking to refresh your look or are just getting started, working with a strong graphic designer or design firm is key to creating a successful logo. Sure, you can go on a stock vector website and download a cool looking shape and write your name next to it in Helvetica and call it good, and your logo might be just fine. But a great designer or agency will sit down with you and get to know your business from the inside out. They will sketch for hours, work closely with their clients, and use their vast amalgamation of design knowledge to craft a solution which encapsulates the very soul of your business.

    So if you managed to read this much of this post without getting bored out of your skull and instead watching videos of animals making weird noises or people getting hit in the face with various objects, let me leave you with this: invest in a logo. Invest in a designer with genuine talent who will take the time to give your business the individualized attention that it deserves. Put your best foot forward with a logo which speaks volumes about who you are and why your company matters… in a fraction of a glance.


    Kat Hauge, Graphic Designer

    Top Image: Copyright IMB Corporation, created by Paul Rand (one of my personal heroes and the father of modern corporate identity)
    Center Image: Copyright Coca-Cola Corporation

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  • Google Email & Google Apps
    24/12/15 infrastructure

    Google Email & Google Apps

    We put nearly every client we service onto the Google Apps email platform.

    Here’s a brief explanation of why:

    Google Apps is not just an email platform, it’s a full suite of services and infrastructure including Google Spreadsheets, Google Calendar, Google Drive, Youtube, and so much more.  This suite is a powerful set of tools with which a small business can improve their productivity and streamline their process.

    Google SPAM filtering is top of the line, and benefits from the shared judgement of over 500 million users.

    It’s easy to setup on nearly every device, including iPhones, Android devices, and Windows Mobile.  It also works well with Microsoft Outlook.

    It’s cheap.  While $50/user per year isn’t quite free, for what you get, it’s pretty cheap, less than $4.50/month.  For what you get it’s a great deal!





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  • How We Provide Triple Redundancy For Your Website
    08/09/15 infrastructure

    How We Provide Triple Redundancy For Your Website

    To ensure that we never loose a single file from your website, and that we are always able to repair/restore rapidly from any issue that we may encounter, we rely on a triple redundant system of backups.

    This system is anchored by the long term trust which our preferred host, ICDSoft has, earned and the internal backups which they perform every 3 days.  This is our first layer of contingency.  Should any issue occur, we can restore the website to what it looks like at a point in the last 72 hours with just a few clicks.

    Our second layer of redundancy involves a complete weekly backup stored on the ICDSoft servers.  This backup is a snapshot of your entire website take once per week.  If an issue arises that is not caught in the first 72 hours, this backup is designed to offer us a 2nd contingency point from which to restore with just a few clicks.

    Our final redundancy includes an offsite backup of your website, completed bimonthly, and stored (depending upon our client’s preferences) in Dropbox or Google Drive.  While this backup cannot be restored with just a few clicks, should disaster strike, we can use it to restore your website in a few hours, and ensure that no matter what happens, the equity you’ve built in your website is always safeguarded.

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  • Why We Choose ICDSoft Hosting
    25/08/15 infrastructure

    Why We Choose ICDSoft Hosting

    When clients ask us about our hosting, we proudly explain that our hosting is provided by ICD Soft.  This trusted partner has been in business since 1994 and provides us the highest quality hosting and backup services in the industry.

    With server’s throughout the world, ICD Soft provides Transcending Creative with a trusted, 99.997% uptime solution and nearly instantaneous support 24/7/365.  The friend who referred our company described her experience by saying that she had “never had a website down because of hosting problems”.

    With over 120,000 domains hosted on their platform they provide one service, and do it very, very well!


    We are a proud reseller of this service and would recommend it to anyone!

    For those of you who need anymore proof, check out their Testimonials.

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